Privacy Policy

B P Poddar Hospital & Medical Research Limited (“BP Poddar”) is committed to respecting your privacy and protecting your personal information. We adhere to the applicable laws in India to ensure your information is secure.

1. Collection of Personal Information

We collect your Personal Information directly from you, third parties, and automatically through our website (https://v2.bppoddarhospital.com/) when you use our services. This information may include your device type, login time, IP address, and other details listed below.

2. Consent

By using our website or services, you consent to the collection, storage, processing, disclosure, and transfer of your Personal Information in accordance with this Privacy Policy. You acknowledge that you have provided your Personal Information voluntarily and understand how it will be used.

3. Control Over Your Personal Information

You can withdraw your consent at any time by emailing us at digital@bppoddarhospital.com. If you need to update or correct your Personal Information, please contact us at the same email address. Withdrawal of consent may restrict your access to our services.

4. Personal Information Collected

We may collect the following Personal Information:

1. Name
2. Birth date/age
3. Gender
4. Address (including country and postal code)
5. Phone number/mobile number
6. Email address
7. Health information provided by you or your healthcare professional
8. Medical records and history
9. Financial information for payments
10. Login ID and password
11. Interaction records with our representatives
12. Usage details (time, frequency, duration)
13. IP address, cookie data, browser type, operating system
14. Any other information you willingly share

5. Use of Personal Information

Your Personal Information may be used to:

1. Provide and improve our services
2. Contact you for appointments, technical issues, and offers
3. Conduct research and analysis
4. Send promotional materials
5. Comply with legal requirements
6. Prevent fraud and illegal activities

6. Sharing and Transferring Personal Information

With your consent, we may share your Personal Information with our affiliates, partners, and service providers across borders as needed for our services. We ensure these entities adhere to this Privacy Policy.

7. Use of Cookies

We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

8. Security

We implement reasonable security measures to protect your Personal Information. However, we cannot guarantee absolute security due to the inherent risks of the internet.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any external sites you visit.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically. The date of the last update will be indicated at the end of this policy.

11. Grievance Officer

For any concerns or grievances regarding your Personal Information, please contact our Grievance Officer at info@bppoddarhospital.com. We will address your issues promptly.