1.The Website offers the ability to pay online for certain Services through a third-party payment gateway.
2.If you opt to pay online, you will be redirected to a third-party payment gateway for payment processing. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway. B P Poddar Hospital & Medical Research Limited shall not be liable for:
– Any transaction that does not complete successfully.
– Any failure on the part of the bank, credit card, third-party site, or payment gateway to fulfill any of their obligations.
– Any loss or damage arising directly or indirectly from the decline or acceptance of authorization for any transaction, for any reason whatsoever.
Cancellation and Refund Policy:
1.This cancellation and refund policy applies to all online payments made through the website for booking appointments.
2. If a cancellation is initiated by the end-user no refund will be provided to the end user.
3. If a cancellation is initiated by the hospital due to the unavailability of the doctor 100% of the consultation fees will be refunded to the end user.
4. Refunds will be processed via the same payment source and will be subject to the payment and refund terms of the source. The refunded amount will be credited within 4-7 business days.
