Our International Patient Services
Pre-Arrival Medical Assistance:
- Share your medical reports with our team before travelling.
- We coordinate with the appropriate specialists for preliminary review and guide you towards the right department and course of care.
Treatment Planning & Cost Estimates:
- Based on the available medical information, our team assists in coordinating the proposed treatment plan.
- We provide guidance on the expected duration of stay and an indicative cost estimate before your arrival.
Medical Visa Documentation Assistance:
- We provide necessary hospital documentation and supporting assistance required for medical visa applications for patients and accompanying attendants, wherever applicable.
Airport Pickup & Local Transportation Assistance:
- Our International Patient Care team can assist with coordinating airport pickup, hospital transfers and local transportation requirements for a convenient arrival and stay in Kolkata.
Accommodation Assistance:
- We assist patients and accompanying family members in identifying suitable accommodation near the hospital according to their duration of stay and individual requirements.
Priority Appointment & Admission Coordination:
- Appointments, investigations and admission requirements are coordinated in advance wherever possible to minimise waiting time and ensure a smooth transition into care.
Hassle-Free Bedside Admission Assistance:
- Dedicated bedside admission assistance enables convenient and hassle-free completion of registration and admission formalities at the patient’s bedside.
Dedicated International Patient Coordinator:
- A designated coordinator serves as a single point of contact throughout the hospital journey.
- The coordinator assists with appointments, investigations, admission-related requirements and communication between different hospital departments.
Language & Interpreter Assistance:
- Language assistance can be coordinated to facilitate clear communication between international patients, their families and the treating medical team.
Coordinated Specialist & Diagnostic Services:
- Consultations, investigations and multidisciplinary specialist appointments are coordinated systematically to provide a streamlined and time-efficient treatment experience.
Comfortable Hospital Stay:
- Well-equipped patient rooms, attentive nursing care and comprehensive clinical support help ensure a comfortable and reassuring hospital stay.
Discharge & Travel-Readiness Assistance:
- Before discharge, our team assists with prescriptions, medical reports, discharge documentation, follow-up instructions and other relevant information required for continued care and onward travel.
Post-Discharge & Teleconsultation Support:
- Continuity of care extends beyond the hospital stay.
- Follow-up consultations and teleconsultation support can be coordinated with the treating specialists even after patients return to their home country.
